Does health insurance cover telehealth visits?

Yes, most health insurance plans, including Medicare and Medicaid, cover telehealth visits, often at the same cost-sharing level as in-person visits.

Many states mandate that insurers cover virtual care in the same manner as in-person care. However, coverage, deductibles, and co-pays vary by plan, so always make sure to verify with your insurance carrier.

Key Aspects of Telehealth Coverage

  • Major insurers generally cover telehealth. Some plans offer $0 copay for specific, 24/7 in-network virtual providers.
  • Medicare covers a wide range of telehealth services, including mental health, usually at the same cost as in-person visits. Many of these provisions, particularly for behavioral health, are now permanent.
  • Medicaid coverage varies by state.
  • Common covered services include routine primary care, mental health counseling, chronic condition management, and dermatology.
  • While cost often similar to in-person care, it does depend on the insurer and plan. Some plans may have different cost-sharing if the visit is with a provider outside their network or specific telemedicine platform. 
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